Frequently Asked Questions

We welcome children aged two to four years. The children need to be turning two in the term in which they are joining. Very occasionally, and subject to availability, we accept children under two. The children normally stay at Phileas Fox for two or three years, until they go to school. For most prep schools, children must turn four before the 1st of September. 

We offer a bilingual curriculum in English and at least one other language - French, Mandarin or Russian, with daily immersion in both languages. It is possible to do two languages as well. Our teachers are all native speaking early years professionals and work with us.

Our nursery is open from 8am to 6pm, Monday through Friday. We offer different sessions: Breakfast provision, Morning session, Full Day, Afternoon session and After School provision. We have a minimum attendance requirement of five morning sessions per week, so can cater to all families looking for different childcare solutions. 

We operate on a termly basis, with additional holiday clubs during half terms and some holidays, these are available to join at an extra cost. We close completely over the Christmas period and the month of August. 

We maintain a low staff-to-child ratio of 1:4 for our Cubs class (2-3 year olds), and a maximum of 1:8 for Foxes class (3-4 year olds), however we often have smaller groups ensuring personalised attention for each child.

Our curriculum includes activities focused on building social skills, emotional awareness, and positive interactions with peers. We believe that once children have confidence and security they can become competent learners.

All of our teachers hold relevant qualifications in early childhood education and are experienced in bilingual teaching. All teachers continuously attend professional development workshops and training throughout the year.

The daily schedule includes a balance of structured activities, free play, outdoor time, meals and rest periods. A sample schedule is available upon request.

Yes, we provide healthy, balanced meals and snacks throughout the day, with a focus on fresh, organic ingredients. We accommodate dietary restrictions and allergies.

We have strict protocols in place to manage allergies and medical conditions. Our staff are trained in administering medication and responding to emergencies.

We use positive reinforcement and redirection techniques to guide children’s behaviour. Our approach is focused on understanding each child's needs and encouraging positive choices.

Yes, we provide healthy, balanced meals and snacks throughout the day, with a focus on fresh, organic ingredients. We accommodate dietary restrictions and allergies.

We provide regular updates through daily reports, emails, and parent-teacher meetings. We use the Tapestry app where we upload pictures and videos, as well as regular reports and observations. We also have an open-door policy so parents can come and talk to us at any time.

We encourage all families to visit the nursery and find out how we work. We then require an application form and registration fee to be added to the provisional entry list. We allocate places a year in advance, however please enquire if you need to start sooner or looking for a short term place. 

We have a flexible settling-in process that includes gradual separation, consistent routines, and plenty of emotional support for both children and parents, as well as providing them with an opportunity to form bonds with their key teachers. Normally most children settle in well at the end of the first week or two.  

Yes, we offer a variety of extracurricular activities as part of our curriculum, including sports, music, yoga, IT and dance. They take place during the morning sessions weekly. 

The safety of our children is our top priority. We have a secure entry system and stringent pick-up procedures. All staff are also trained in safeguarding, Paediatric First aid and emergency response.